Booking & Cancellation Policy

If you are unable to keep your appointment for any reason, please give as much notice as possible. Single Appointments cancelled with less than 2 full working days notice (Mon-Sat 9-5pm) will be charged 100% of the list price. Same day cancellations and no shows will also be charged in full. A notice of 3 working days will be required for any changes or cancellations of appointments lasting for two hours or longer on any single visit. We reserve the right to update prices and our list of treatments without notice. If you wish to obtain a refund within the specified times and these do not fall in breach of the cancellation policy we will deduct 5% less of the full price to cover our direct costs and also Paypal now charge for making a refund this will also be deducted.